Refund and Returns Policy
Worldwide Delivery
Shipping & Returns
Everything you need to know about our shipping process, delivery times, and return policies.
Shipping
International Shipping
We ship to most countries worldwide. Using a freight forwarder in China is recommended for the best rates.
Global Coverage
We offer international shipping to most countries. Contact us to confirm availability for your location.
Shipping Costs
Shipping costs are not included in product prices and vary by destination country. Contact us for exact fees.
Freight Forwarder
Using a freight forwarder in China is recommended for better shipping rates and consolidation options.
Timeline
Processing & Delivery
Our processing times vary based on order type and stock availability.
Standard Orders
Orders are shipped within 5 days if items are in stock. We'll notify you immediately if there are any delays.
Custom / Bulk Orders
Custom orders and bulk purchases require additional production time. We'll provide regular updates on progress.
Sea Freight
Economical option for larger orders. Longer transit time but significantly lower shipping costs.
Air Freight
Faster delivery for time-sensitive orders. Higher cost but quicker transit times.
Track Your Order
Once your order ships, we'll send you a tracking number so you can monitor delivery progress via 17TRACK.
Returns
Returns & Refunds Policy
Please review our return policy carefully before placing your order.
🔷 Toptiger's Responsibility
We will replace items at no charge for:
- Misboxed Item
- Incorrect Item Sent
- Damaged in Transit
🔶 Customer Responsibility
No returns accepted for:
- Incorrect Item Ordered
- Order Error (Address/Vehicle)
- Changed Mind
Have Questions About Shipping?
Our team is ready to help you with shipping quotes, delivery estimates, and any other questions.
Contact UsShipping times and costs are estimates and may vary. Toptiger reserves the right to modify shipping and return policies without notice.